How Tejori Works
Your next occasion outfit, for less. Your preloved pieces, ready for their next chapter.
Tejori is a marketplace for buying and selling new and preloved South Asian fashion. From wedding guest outfits and lehengas to sarees, bridalwear and kidswear, discover pieces to love again.
For Buyers
Find your outfit
Browse new and preloved South Asian fashion from sellers across the UK. Find something special for your next occasion without paying full retail price.
Buy securely
Pay securely through Tejori. Your payment is held until your order has been delivered and you’ve had the opportunity to check your outfit.
Get it delivered
Choose your preferred delivery option at checkout. The seller receives a prepaid postage label and sends your outfit to you.
Check your order
Once your outfit arrives, check it matches the listing. If there’s a problem, contact Tejori within 48 hours of delivery to raise a dispute in line with our Buyer Protection Policy.
Ready to find your next outfit?
For Sellers
List your outfit
Create an account, upload photos of your outfit, add the details and set your selling price. Make sure you describe its condition honestly and include any flaws.
Wait for a buyer
Once your listing is live, buyers can discover your outfit and purchase it through Tejori.
Post your sale
When your outfit sells, you’ll receive your prepaid postage label by email. Package your item securely and post it within 5 working days.
Get paid
Once your order is delivered and the 48-hour buyer-protection window has passed, your payment is released to you, minus Tejori’s 20% admin fee. You can track your order through your seller dashboard.
Your wardrobe could be someone else’s next favourite outfit.
Buyer Protection, Always
Shop with confidence. Your payment is held securely until your order arrives. If your item isn’t as described, you can raise a dispute within 48 hours of delivery and we’ll review the issue in line with our Buyer Protection & Disputes Policy.
- Secure payments
- Tracked delivery
- Fair dispute resolution
FAQs
Is there a charge to list on Tejori?
Listing is free. We only charge a 20% admin fee when your item sells, so you keep 80% of the sale price. Buyers pay delivery separately.
Who chooses and pays for postage?
The buyer selects and pays for their preferred Royal Mail delivery option at checkout depending on the weight of the parcel. Available options may include next-day delivery or delivery within 3–5 working days, depending on the service selected.
The delivery cost is added to the order separately from the item price.
How long do I have to post my item?
Once a buyer purchases your item, you’ll receive an email confirming the sale with your Royal Mail shipping label attached. You have 5 working days to pack the item securely, attach the label and post it.
If an item is not dispatched within this period, the sale may be cancelled and the buyer may be refunded.
When is the payment taken and released to the seller?
Payment is taken when the buyer completes their purchase, then held securely until the order has been delivered.
Once tracking confirms delivery, the buyer has 48 hours to raise a dispute, strictly limited to the eligible categories outlined in Tejori’s Buyer Protection & Disputes Policy. If no eligible dispute is raised, the payment is released to the seller, minus Tejori’s 20% admin fee.
Can I make an offer on an item?
Yes, you can make an offer. The seller will accept or decline.
What happens if my item doesn’t arrive?
If your order has not arrived within the expected delivery timeframe, please contact the seller or contact Tejori at customerservice@thetejori.com. We will review the delivery status and assist with resolving the issue.
More questions? See all our FAQs or get in touch.